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Head Office

Customer Experience

What is our Customer Experience department like?

As the name suggests, everything in the Customer Experience department is about our customers. And it's really varied! Maybe you'll find your place in project management within an omnichannel, B2B or the loyalty programme. Or, you can create content for customers, be it text or visual. We also couldn't do without our colleagues from research or UX. There are many ways to get involved with us, find out more about us!

Mobile and Innovation Director

Michal Mašika

Mobile and Innovation Director

Hello! My name is Michal, and I work in the Customer Experience Department as the Mobile and Innovation Director. Are you interested in working in our department? I’d be happy to tell you how it works.

How it works here

Positions we recruit for frequently

Jakub Kos

Head of Product E-shop
Head of Product E-shop

Hello! My name is Jakub, and I work in the Customer Experience Department as the E-shop Head of Product. If you’d like to gain a better idea of what this position looks like at our company, watch my video.

Available positions at Notino

Latest available positions

Benefits

Benefits for everyone in Notino

VIP price list for Notino
Cafeteria
Salary at any time
Subsidised MultiSport card
Competitive mobile phone tariff
Company events
Access to new products from the world of beauty
Referral programme
Online staff sale
Little Extras
Loyalty programme

Benefits for team members of Head Office

25 days’ annual leave
up to 3 MyDays
Flexible working hours
Home Office
Team-building events
Comprehensive internal training programme – opportunities to learn
Relaxation zone – PlayStation, table football, table tennis
Free coffee and tea all day long
Access to the latest technologies
Fruit Days
Location

Customer Experience Workplace

Onboarding is not the end

Career growth at Notino

Career growth isn’t just a phrase here, it’s reality. If you’re proactive and eager to learn and grow, you’ll do well here. Many colleagues joined us straight from school in a junior role, outside their field, and today they manage teams of 30. But not every career path has to go upwards.

Sometimes the area of your interest simply changes. It’s possible that after years in marketing, for instance, the world of business has started to appeal to you. That’s not a problem at Notino. We are happy to encourage internal transfers. We definitely don’t want to lose a skilled colleague just because they want to broaden their horizons.

Developing hard and soft skills

Learning opportunities at Notino

At Notino, we’re learning every day, and definitely not just because it’s one of our values. That’s just the way it has to be with new and innovative projects and the learning process is a natural part of our days. Progress is a result of both our successes and our failures, and your colleagues will also be a huge inspiration for you. In addition, we also offer you specific learning opportunities:

  • Going Global: English lessons in small groups, thanks to which you can easily reach the desired level
  • LinkedIn Learning: Here you can find a wide range of soft and hard skills courses, depending on what you need
  • New Manager Development Programme, Leadership Programme: comprehensive development programmes to support our new and current managers
  • Value Workshops: to ensure we truly live by our values, we support managers with integrating company values within their teams