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New Position
Customer Care

Part Time Job - Customer Care Representative with Greek - REMOTE

  • Brno, CZ
    • Remote
  • Renáta Kodajová

    Renáta Kodajová Team Leader / Training Team Leader

    Position Description

    Startup spirit and a huge drive to change the established order of the e-commerce world. That's exactly what Notino is. We are a Czech company, but from Brno, we have expanded to 27 other countries in Europe. Thanks to working towards common goals and the willingness to always go the extra mile, we have collectively surpassed a turnover of one billion euros!

    Are you talkative, mannered problem-solver in need of a well-paid side job? In that case check this irresistible offer!

    Check the ideal seasonal work in NOTINO from September/October to December/January, where you can gain great experience, earn money and see behind the scenes of the largest beauty e-shop in Europe! Help our teams on Customer Care / Customer Service Line with the workload from the start of Black Friday until the end of Christmas.

    What is going to be part of your workload?

    · You are going to grant our Greek speaking customers‘ wishes and support and answer their needs via phone, email or chat as well as providing them with information regarding their orders

    · Also, you are going to register orders made by phone, continuously watch their condition and do everything possible for their smooth delivery and customer’s smile

    What do we want you to acquire?

    · Proficient knowledge (minimum B2 level) of Greek language regarding both writing and speaking skills as you are going to deal with Greek speakers

    · Both kind and friendly attitude as well as professional performance towards others

    · Willingness to work at least 20h/week. Our working hours are Monday to Friday, from 8:00 to 17:00 – you can choose shifts that suit you within this timeframe.

    For full remote work with us, you must have:

    • Your own laptop with Windows 10 or newer
    • Functional and regularly updated antivirus
    • Stable internet (min. 10/10 Mbit)
    • Screen at least 14.1" with Full HD resolution

    What are we going to reward you with?

    · A part-time job in fast growing international company

    · Flexible shifts which will provide you with enough time for your hobbies and study, or you can work 40h/week for the whole period - the choice is yours!

    · Attractive payment and bonus system

    · Internal training focused on communication and negotiation and to prepare you to work using our own internal systems

    We grow and innovate every day, so join us today and kickstart your career at the largest beauty and health e-shop in Europe! #NewChallenge #NewMe

    Interested in this position
    Benefits

    Benefits for everyone in Notino

    VIP price list for Notino
    Cafeteria
    Salary at any time
    Subsidised MultiSport card
    Competitive mobile phone tariff
    Company events
    Access to new products from the world of beauty
    Referral programme
    Online staff sale
    Little Extras
    Loyalty programme

    Benefits for team members of Customer Care

    25 days’ annual leave
    up to 3 MyDays
    Flexible working hours
    Home Office
    Team-building events
    Comprehensive internal training programme – opportunities to learn
    Relaxation zone – PlayStation, table football, table tennis
    Free coffee and tea all day long
    Access to the latest technologies
    Fruit Days
    Pay attention to

    More information on the position

    • Locality
      Brno, CZ
    • Type of Work Agreement
      Temporary job
    • Required Languages
      English
    • Required Education
      Vzdělání není podstatné
    • Workplace Address
      Londýnské náměstí 881, 63900 Brno, CZ
    • Home Office
      Remote
    • Benefits
      25 days’ annual leave , Flexible working hours , Home Office , Team-building events , Comprehensive internal training programme – opportunities to learn , Relaxation zone – PlayStation, table football, table tennis , Access to the latest technologies , Fruit Days , up to 3 MyDays , Free coffee and tea all day long
    Renáta Kodajová

    Renáta Kodajová Team Leader / Training Team Leader

    Onboarding is not the end

    Career growth at Notino

    Career growth isn’t just a phrase here, it’s reality. If you’re proactive and eager to learn and grow, you’ll do well here. Many colleagues joined us straight from school in a junior role, outside their field, and today they manage teams of 30. But not every career path has to go upwards.

    Sometimes the area of your interest simply changes. It’s possible that after years in marketing, for instance, the world of business has started to appeal to you. That’s not a problem at Notino. We are happy to encourage internal transfers. We definitely don’t want to lose a skilled colleague just because they want to broaden their horizons.

    Developing hard and soft skills

    Learning opportunities at Notino

    At Notino, we’re learning every day, and definitely not just because it’s one of our values. That’s just the way it has to be with new and innovative projects and the learning process is a natural part of our days. Progress is a result of both our successes and our failures, and your colleagues will also be a huge inspiration for you. In addition, we also offer you specific learning opportunities:

    • Going Global: English lessons in small groups, thanks to which you can easily reach the desired level
    • LinkedIn Learning: Here you can find a wide range of soft and hard skills courses, depending on what you need
    • New Manager Development Programme, Leadership Programme: comprehensive development programmes to support our new and current managers
    • Value Workshops: to ensure we truly live by our values, we support managers with integrating company values within their teams
    Interested in the position

    Contact your recruiter or respond to the job offer directly

    Open Position || Detail
    Your journey to Notino

    Your journey to Notino

    Prescreening

    First you’ll be contacted by one of our recruiters, who will go over the position with you in more detail. During prescreening, you’ll also be able to ask any extra questions you may have.

    Testing

    Some positions are a bit more specialised than others. That’s why we may ask you to pass a language, competency or personality test.

    First-round interview

    You’ll meet up with the manager of the team that you just may be about to join. You’ll learn who your new colleagues will be and what will await you in this new role.

    Case study

    For some roles, you may be given a task to complete. Don’t worry – there won’t be any trick questions, and you’ll always have enough time to complete it.

    Second-round interview

    This may or may not take place. It depends once again on the position you’re applying for. If it does happen, you’ll meet both the manager and the team, and you’ll have another chance to ask about everything you’d like to know.

    Offer

    Did everything work out? Congratulations! You were our ideal candidate. You’ll receive a job offer via email.

    Offer Acceptance

    We’re past the handshake. Hooray! Now our people are headed off to prepare everything for your onboarding, and meanwhile you can look forward to the #NewMe you’ll discover at Notino.

    Available positions at Notino

    Latest available positions

    Customer Care

    Part Time Job - Customer Care Representative with Greek - REMOTE