What would be your role:
- act as a Store Trainer (80%) & act as a Beauty Consultant (20%)
- act as a partner for the Store Manager and Area Retail Trainer
- deliver/ facilitate one-to-one, classroom, meeting, and in-store training
- maintain updated records of training Score cards of staff performance
- advise Beauty Consultants on how to upsell products and services
- observe how other BC interact with customers to identify areas of improvement
- determine training needs both for individuals and teams
- provide effective recommendations and solutions to meet KPI
Main responsibilities
- conduct onboarding training sessions for new BC (product and processes)
- implementation of new processes and other activities which can improve the store itself
- co-responsible for the store´s results (fulfilment of KPIs and individual goals)
- responsible for setting, updating and following the training calendar
Requirements:
- min. 1 year in the Retail & Sales Industry (ideally including Retail shop floor background)
- previous experience in training departments and/or in roles where training and developing others was part of the work scope
- English at level B1
- passion for beauty brands and storytelling
- strong desire to learn and to self-develop
- quick to absorb and apply new information
- ability to adapt style and methodology to meet the audience's needs
What we can offer you:
- You’ll have the opportunity to attend training and education workshops.
- Contract:indefinite period from the start
- You can enjoy benefits and a rich bonus system from Notino.
- Holiday: 20 days of holiday normally (after 1 year in the company 25 days of holiday)
- Benefits: Clothing vouchers; Meal vouchers; little extras; special pricelist on our e-shop, special products as a reward for your sales; etc
